Effective as of 02/04/2020
We appreciate that you trust us with your information and we intend to always keep that trust. This starts with making sure you understand the information we collect, why we collect it, how it is used and your choices regarding your information. This Policy describes our privacy practices in plain language, keeping legal and technical jargon to a minimum.
INFORMATION WE COLLECT
COOKIES AND OTHER SIMILAR DATA COLLECTION TECHNOLOGIES
HOW WE USE INFORMATION
HOW WE SHARE INFORMATION
CROSS-BORDER DATA TRANSFERS
RESIDENTS OF CALIFORNIA
HOW WE PROTECT YOUR INFORMATION
HOW LONG WE RETAIN YOUR INFORMATION
LIMITATION OF LIABILITY
HOW TO CONTACT US
2. INFORMATION WE COLLECT
You choose to give us certain information when using our Site. This includes:
o You will not be required to provide us any information when you visit our Site. However, in order to fully use our Site and make an order, you provide us with at least your e-mail. For the completion of the order, we may further collect your website and business information. Please note that we do not collect your name and surname, age, exact location and other personally identifiable information.
Thus, the majority of data collected is impersonated to the highest extent possible, and may not be considered personal within the meaning prescribed by any legislation as they do not allow to establish the personality of a particular individual user. However, we understand that some personal information might be shared with us (in particular, where e-mail contains any name details), and it will be treated as personal data.
o If you contact our customer support team, we collect the information you give us during the interaction. We might monitor or record these interactions for training purposes and to ensure a high quality of service.
Information collected when you use our Site
When you use our Site, we collect information about which features you’ve used, how you’ve used them and the devices you use to access our Site. See below for more details:
Usage and Device Information
Whenever you use our website, we may collect non-personally identifiable information from you, such as your Device's Internet Protocol address (e.g. IP address), browsing history, search history, and registration history, interactions with the Site, usage information, location, referring URL, browser, operating system, data usage, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data, and Internet service provider.
When you access the Site by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
3. COOKIES AND OTHER SIMILAR DATA COLLECTION TECHNOLOGIES
We and our partners may use various technologies to collect and store information when you use our Site, and this may include using cookies and similar tracking technologies on our Website to analyze trends, administer the website, track users’ movements around the website, serve targeted advertisements, and gather demographic information about our user base as a whole.
Some web browsers (including Safari, Internet Explorer, Firefox and Chrome) have a “Do Not Track” (“DNT”) feature that tells a website that a user does not want to have his or her online activity tracked. If a website that responds to a DNT signal receives a DNT signal, the browser can block that website from collecting certain information about the browser’s user. Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, many businesses, including us, do not currently respond to DNT signals.
Please be aware, that if you disable the cookies that we use, this may impact your experience while on the Site, for example you may not be able to visit certain areas of the Site or you may not receive personalized content or information when you visit a Site.
4. HOW WE USE INFORMATION
The main reason we use your information is to deliver and improve our Site and be able to cooperate with our partners to conduct our campaigns (in particular, link buiding and SEO campaigns). Additionally, we use your information to help keep you safe and to provide you with advertising that may be of interest to you. Read on for a more detailed explanation of the various reasons we use your information, together with practical examples.
To accept your order and provide our services to you
Accept your order made via the Site
Provide you with customer support and respond to your requests
Communicate with you about our Site
To deal with our partners to conduct our campaigns (in particular, link buiding and SEO campaigns) by providing them the pertinent business information (in particular, your website link)
To serve you relevant offers and ads
Administer discounts or other offers
Develop, display and track content and advertising tailored to your interests (including those based on our Site)
Communicate with you by email or other means (if applicable) about products or Site that we think may interest you
To improve our Site and develop new ones
For example, if we collect your Personal Information when you visit our Website and do not sign up for any of the Site, we may send you an email inviting you to sign up. If you use any of our services and we think you might benefit from using another service we offer, we may send you an email about that. You can stop receiving our promotional emails by following the unsubscribe instructions included in every email we send. In addition, we may use information we collect in order to advertise our services to you or suggest additional features of our Site that you might consider using. In addition, we may use your Personal Information to advertise our Site to potential or other users like you. Also, we can:
Administer focus groups and surveys
Conduct research and analysis of users’ behavior to improve our Site and content (for instance, we may decide to change the look and feel or even substantially modify a given feature based on users’ behavior)
Develop new features and services
To prevent, detect and fight fraud or other illegal or unauthorized activities
Address ongoing or alleged misbehavior on and off-platform
Perform data analysis to better understand and design countermeasures against these activities
Retain data related to fraudulent activities to prevent against recurrences
To ensure legal compliance
Comply with legal requirements
Assist law enforcement
Enforce or exercise our rights
To process your information as described above, we rely on the following legal basis:
Provide our service to you: Most of the time, the reason we process your information is to perform the service that you ordered with us.
Legitimate interests: We may use your information where we have legitimate interests to do so. For instance, we analyze users’ behavior on our Site to continuously improve our offerings, we suggest offers we think might interest you, and we process information for administrative, fraud detection and other legal purposes.
Consent: From time to time, we may ask for your consent to use your information for certain specific reasons. You may withdraw your consent at any time by contacting us at the e-mail address provided herein.
Please be aware that we me may collect and aggregate personally identifiable information from our Platform and may anonymize that information for our own research or internal purposes. Once such data has been anonymized, it cannot be traced back to you, the user.
5. HOW WE SHARE INFORMATION
We share some users’ information with service providers and partners, and, in some cases, legal authorities. Read on for more details about how your information is shared with others.
With our service providers and partners
We might use third parties to help us operate and improve our Site, for instance, for the purposes of data hosting and maintenance, analytics, customer care, marketing, advertising, and security operations.
We may also share information with partners who distribute and assist us in advertising our Site, or perform their own advertising by using our facilities. For instance, we may share limited information on you in hashed, non-human readable form to advertising partners, including the situations where the information is shared for commercial purposes.
Further, we might share information with third parties, with whom you have requested additional information relating to their products and Site.
We follow a strict vetting process prior to engaging any service provider or working with any partner. All of our service providers and partners must agree to strict confidentiality obligations.
For corporate transactions
We may transfer your information if we are involved, whether in whole or in part, in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change of ownership or control.
When required by law
We may disclose your information if reasonably necessary: (i) to comply with a legal process, such as a court order, subpoena or search warrant, government / law enforcement investigation or other legal requirements; (ii) to assist in the prevention or detection of crime (subject in each case to applicable law); or (iii) to protect the safety of any person.
To enforce legal rights
We may also share information: (i) if disclosure would mitigate our liability in an actual or threatened lawsuit; (ii) as necessary to protect our legal rights and legal rights of our users, business partners or other interested parties; (iii) to enforce our agreements with you; and (iv) to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing.
With your consent or at your request
We may ask for your consent to share your information with third parties. In any such case, we will make it clear why we want to share the information.
We may use and share non-personal information (meaning information that, by itself, does not identify who you are such as device information, general demographics, general behavioral data, geolocation in de-identified form), as well as personal information in hashed, non-human readable form, under any of the above circumstances. We may also share this information with third parties (notably advertisers) to develop and deliver targeted advertising on our services and on websites or applications of third parties, and to analyze and report on advertising you see. We may combine this information with additional non-personal information or personal information in hashed, non-human readable form collected from other sources.
Links to other Websites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
6. CROSS-BORDER DATA TRANSFERS
Sharing of information laid out in Section 5 might involve cross-border data transfers. We use standard contract clauses approved by the European Commission or other suitable safeguard to permit data transfers from the EU or EEA to other countries. Standard contractual clauses are commitments between companies transferring personal data, binding them to protect the privacy and security of your data.
The right to be informed - Site wishes to keep you informed as to what we do with your personal information. We strive to be transparent about how we use your data.
The right to access - You have the right to access your information at any time. Please contact us by [email protected] if you wish to access the personal information Site holds about you.
The right to rectification - If the information Site holds about you is inaccurate or not complete, you have the right to ask us to rectify it. If that data has been passed to a third party with your consent or for legal reasons, then we must also ask them to rectify the data. Please contact us by [email protected] for more information.
The right to erasure - Sometimes called ‘the right to be forgotten’. You have the right to request that Site to erase all your personal data, if you wish to do so please contact our team by [email protected].
The right to restrict processing - You have the right to ask Site to restrict how we process your data. This means we are permitted to store the data but not further process it. We will only keep enough data to ensure that we can accommodate any additional requests. Please contact our team by [email protected].
The right to data portability - The Site allows you to port and reuse your personal data for your own purposes across different platforms. Please contact our team by [email protected] if you wish to receive additional information on how to port your data elsewhere. This right only applies to personal data that you have provided to us as a data controller.
The right to withdraw consent - If you have given us your consent to process your data but change your mind later, you have the right to withdraw your consent at any time, and Site must stop processing your data. If you want to withdraw your consent, please contact our team by [email protected].
7. EXERCISE YOUR RIGHTS
We want you to be in control of your information, so we have provided you with the following tools:
Access / Update. We give you an opportunity to access, rectify or delete information that you provided to us and that’s associated with your account directly within the service. If you have any relevant questions, please contact our customer support team for help via [email protected].
We want you to be aware of your privacy rights. Here are a few key points to remember:
Reviewing your information. Applicable privacy laws may give you the right to review the personal information we keep about you (depending on the jurisdiction, this may be called right of access, right of portability or variations of those terms). You can request a copy of your personal information by putting in such a request via [email protected].
Updating your information. If you believe that the information we hold about you is inaccurate or that we are no longer entitled to use it, or you wish to exercise your right to be forgotten, and want to request its rectification, deletion or object to its processing, please contact us via [email protected].
Restricting processing of your information. You shall have the right to obtain from us the restriction of processing where one of the following applies:
the accuracy of the personal data is contested by you, for a period enabling us to verify the accuracy of the personal data;
you deem that we are no more entitled to the processing and oppose the erasure of the personal data and request the restriction of their use instead;
we no longer need the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defense of legal claims;
you have objected to processing pending the verification whether our legitimate grounds override yours.
Right to notification. You are entitled to be notified about uses by us of your personal data, erasure and rectification thereof.
Right to data portability. You can request that their personal data file be sent electronically to a third party. Data will be provided in a commonly used, machine readable format, if doing so is technically feasible.
Right to object. You are entitled to object where your request to stop data processing was rejected, and where your data are processed for direct marketing purposes.
Right to reject automated decision-making. You have the right to refuse the automated processing of your personal data to make decisions about you if that significantly affects you or produces legal effects – profiling for example.
For your protection and the protection of all of our users, we may ask you to provide proof of identity before we can answer the above requests.
Keep in mind, we may reject requests for certain reasons, including if the request is unlawful or if it may infringe on trade secrets or intellectual property or the privacy of another user.
Also, we may not be able to accommodate certain requests to object to the processing of personal information, notably where such requests would not allow us to provide our service to you anymore. For instance, we cannot provide our service if we do not have your e-mail.
Unsubscribe. Where information provided by you was used by us (or our partners/service providers it was shared with as described in Section 5 for e-mailing and similar purposes, you may stop receiving it at any time by unsubscribing via [email protected].
Right to request the deletion of testimonials. By writing a testimonial you agree that we are allowed to use your testimonials linked to your account or not for marketing purposes. We are also allowed to place your testimonials on pages of the Site. You can always contact support team and ask to block / remove your testimonials
Accountability. In certain countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how we process your personal information. The data protection authority you can lodge a complaint with notably may be that of your habitual residence, where you work or where we are established.
Right to request erasure. You may request of your information by contacting us via [email protected]. Please note that the right to erasure is not absolute: we are not required to comply with deletion request where your information is necessary for a number of specified purposes, including completing a transaction, detecting security incidents, exercising free speech, complying with a legal obligation, or otherwise using it internally and in a lawful manner that is compatible with the context in which you provided the information.
8. RESIDENTS OF CALIFORNIA
If you are a California resident, you can request a notice disclosing the categories of personal information about you that we have shared with third parties for their direct marketing purposes during the preceding calendar year. To request this notice, please submit your request via [email protected]. Please allow 45 days for a response. For your protection and the protection of all of our users, we may ask you to provide proof of identity before we can answer such a request.
9. HOW WE PROTECT YOUR INFORMATION
We work hard to protect you from unauthorized access to or alteration, disclosure or destruction of your personal information. As with all technology companies, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information will always remain secure.
We regularly monitor our systems for possible vulnerabilities and attacks and regularly review our information collection, storage and processing practices to update our physical, technical and organizational security measures.
We collect personal information automatically and through the use of electronic tools that may be transparent to our users. We use Secure Sockets Layer (SSL) encryption when collecting, transferring, and handling sensitive data such as credit card information or personal data. SSL encryption is designed to make the information invisible to anyone but us. SSL encryption is enabled when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the top of your browser window. We protect your personal information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls.
We may suspend your use of all or part of the services without notice if we suspect or detect any breach of security. If you believe that your personal information is no longer secure, please notify us immediately via [email protected].
10. HOW LONG WE RETAIN YOUR INFORMATION
We keep your personal information only as long as we need it for legitimate business purposes (as laid out in Section 4 and as permitted by applicable law).
In practice, we delete or anonymize your information upon deletion of your account, unless:
we must keep it to comply with applicable law;
we must keep it to evidence our compliance with applicable law;
there is an outstanding or potential issue, claim or dispute requiring us to keep the relevant information until it is resolved; or
the information is kept for our legitimate business interests, such as fraud prevention and enhancing users' safety and security. For example, information may need to be kept to prevent a user who was banned for unsafe behavior or security incidents from opening a new account.
Keep in mind that even though our systems are designed to carry out data deletion processes according to the above guidelines, we cannot promise that all data will be deleted within a specific timeframe due to technical constraints.
We may retain your information for a longer period whenever you have given consent to such processing, as long as such consent is not withdrawn. Furthermore, we may retain your informationfor a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
11. CHILDREN’S PRIVACY
Our Company Commitment to Children’s Privacy. Protecting children’s privacy is especially important to us. It is our policy to comply with the Children’s Online Privacy Protection Act of 1998 and all other applicable laws.
Our services are restricted to users who are 18 years of age or younger. We do not permit users under the age of 18 on our platform and we do not knowingly collect personal information from anyone under the age of 18. If you suspect that a user is under the age of 18, please use the reporting mechanism available through the service.
Teach kids never to give personal information, unless supervised by a parent or responsible adult. Includes name, address, phone, school, etc. Know the sites your kids are visiting and which sites are appropriate.
12. LIMITATION OF LIABILITY
We expect our partners, advertisers and affiliates to respect the privacy of our users, visitors, customers. Be aware, however, that third parties, including our partners, advertisers, affiliates and other content providers accessible through our site, may have their own privacy and data collection policies and practices. For example, during your visit to our site you may link to, or view as part of a frame on our page, certain content that is actually created or hosted by a third party. Also, through us you may be introduced to, or be able to access, information, Web sites, features, contests or sweepstakes offered by other parties. We are not responsible for the actions or policies of such third parties. You should check the applicable privacy policies of those third parties when providing information on a feature or page operated by a third party.
You should be aware that if you voluntarily disclose Personally Identifiable Information on message boards or in chat areas, that information can be viewed publicly and can be collected and used by third parties without our knowledge and may result in unsolicited messages from other individuals or third parties. Such activities are beyond the control of this policy.
Because we’re always looking for new and innovative ways to help you build meaningful connections, this policy may change over time. We will notify you before any material changes take effect so that you have time to review the changes.
14. HOW TO CONTACT US